A Return and Refund policy usually consists of:
- Terms of return (7 Days)
- State of return (e.g. unworn)
- Reason for return (e.g. damaged or wrong product)
- Process for return (i.e. Pay for your own postage, contact customer service with the postage details)
- Process of refund (i.e. Refunds are issued to your account. You can withdraw this amount to transfer it back to the original payment method. Duration 30 Days, payment details)
- Contact details
This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, Ink Mania offers a free replacement or a refund if you contact us within 7 days of product delivery. Please get in touch with our team using the our email and provide a clear photo showing the issue.
